FAQ

Last updated September 19, 2026

How do I install the app?

Open your welcome email on your phone and tap your link. It opens in your phone's browser, and from there you put the app on your home screen.

On an iPhone, your link has to open in Safari. Tap the share icon at the bottom of Safari, scroll up through the list of options, and choose Add to Home Screen.

On an Android, open your link in Chrome. Tap the three dots at the top, then tap Add to Home screen (on some phones it says Install app).

Then open the app from your home screen, and your week is waiting for you.

Do I need to keep my welcome email?

Yes. The link in that email is your week. It opens your app on any phone, right where you left it, so please don't delete it. (Star it. Flag it. Whatever you do with the ones you need later.)

How do I get my week back on a new phone, or after deleting the app?

Tap the link in your welcome email on the phone you want to use, and install the app the same way you did the first time. Your week picks up where it was. Day 4 is still Day 4, and every answer you gave is still there.

Why did my pings stop after I reinstalled the app?

Your phone forgets notification permission whenever the app is removed, and the app can't ping you until you say yes again. Open the app, go to Profile, and turn notifications back on. It takes about ten seconds, and we'd do it right after any reinstall so you don't miss a day.

Who do I contact if I'm having issues?

Write to us at support@finallypayingattention.com from the email address you bought the app with, and tell us what you're seeing. If you can't find your welcome email, we can send your link again.